Airstream Legal Notice

Airstream.com TERMS OF SERVICE
Airstream Connected RV and Smart RV Terms of Service
Airstream Connected RV, Airstream Smart RV, Airstream Connected, and Airstream Connected Kit Open Source Software License Information
Airstream Connected™ Terms of Use
Airstream Salute
Airstream.com and AirstreamSupplyCompany.com Terms of Use

Airstream.com TERMS OF SERVICE

Revised March 9, 2016

Welcome to the AIRSTREAM, INC. website. This website is referred to as the “Website” below.

Please read these Terms of Service carefully. By using this Website, you agree to these Terms of Service and the Airstream, Inc. Privacy Policy, and you agree to abide by their terms. These Terms of Service apply to all who use this Website and constitute a binding agreement. Airstream, Inc. may change these Terms of Service at any time, without notice, and your continued use of this Website constitutes acceptance of any changed terms. Airstream, Inc. is not obligated to maintain this Website or any data posted or otherwise uploaded to this Website, and it may alter or terminate this Website at any time.

If you do not agree to these Terms of Service, you should leave this Site immediately. Any questions or comments regarding, or problems with, this Site should be sent to the Site Administrator at hello@airstream.com.

This Website is not intended to be a means of submitting warranty claims or requests for repair. Claims or requests for repair should be sent should be sent to your local dealer.

RECREATIONAL VEHICLE

The depictions of recreational vehicles on this Website are for general information purposes only as to the recreational vehicles manufactured by Airstream, Inc. during the current model year. Since we continually strive to improve our products, actual products may differ and prices and specifications are subject to change without notice. Product information, specifications, and photography in this Website may contain some features that are optional on your recreational vehicle. All capacities are approximate and dimensions are nominal. Some features or options may be different or unavailable in Canada or other international markets. Recreational vehicle availability may be limited.

This Website is not an offer to buy or sell recreational vehicles. Unless otherwise stated, any recreational vehicle pricing information displayed is in U.S. dollars and pertains only to recreational vehicles which may be offered for sale in the U.S. The pricing information typically reflects MSRP and may change without notice and may vary from region to region and dealer to dealer. Pricing information does not reflect additional options unless expressly stated. Pricing information does not reflect other applicable charges, fees and taxes. Please contact your dealer for the actual price of any recreational vehicle you wish to purchase. Additional terms and conditions may apply.

There are a number of options for the recreation vehicle owner. Along with these choices comes the responsibility to manage the loads that are imposed by the choices so that they remain within the manufacturer’s specified chassis weight limits. Do not overload the recreational vehicle.

Dry weights are based on standard features; optional equipment not included. Net carrying capacity (NCC) is determined by subtracting unloaded vehicle weight (UVW) from gross vehicle weight (GVWR) and does not include fluids, options, and cargo.

Warning: Any information provided on this Website is intended as a guide only. Weights of individual vehicles may vary. Consult your owner’s manual for complete loading, weighing, and towing instructions.

ITEMS OFFERED FOR SALE

Products for sale in the Website’s Online Store may be subject to additional terms and conditions. AIRSTREAM, INC. attempts to be as accurate possible when describing a product. AIRSTREAM, INC., however, does not warrant that product descriptions or any other Website content are accurate, complete, reliable, current, or error-free. If a product offered by AIRSTREAM, INC. is not as described, your sole remedy is to return it in unused condition. Please note that AIRSTREAM, INC. does not offer recreational vehicles for sale on this Website or in its Online Store and this paragraph does not apply to recreational vehicles.

COPYRIGHT AND TRADEMARK

All content on this website is owned by AIRSTREAM, INC., its affiliated companies, or by third parties who have licensed the content to AIRSTREAM, INC. and is subject to all applicable United States and international copyright laws and treaties. Subject to your acceptance of and compliance with these Terms of Service, AIRSTREAM, INC. grants to you a non-exclusive, nontransferable, revocable and limited license to access, use and display this Website and the content thereon for personal, non-commercial use only. No portion of this Website may otherwise be reproduced, modified or reposted to other websites without the written consent of AIRSTREAM, INC.

The AIRSTREAM name, the configuration and appearance of the AIRSTREAM^® recreational vehicles, product brand names (including BAMBI^®, LAND YACHT^®, SAFARI^® and others) and all other trademarks and logos appearing on this Website are owned or used pursuant to license by AIRSTREAM, INC. and/or its affiliates. The unauthorized use of these trademarks and logos is strictly prohibited, and you agree that you will not use these trademarks or logos in any way that suggests affiliation with, sponsorship by, or approval by AIRSTREAM, INC. without its express, written permission. If you have questions regarding AIRSTREAM trademarks, or for licensing information, contact AIRSTREAM, INC.’s Office of Sales and Marketing.

Individual documents made available on this website may be subject to different copyrights, trademarks and/or licenses.

REPORTING COPYRIGHT INFRINGEMENT

If you believe that any material contained in this Website infringes your copyright, please immediately notify AIRSTREAM, INC. in writing. Please send your written notice to AIRSTREAM, INC.’s designated agent for receiving such notice: Legal Department, Thor Industries, Inc., 601 East Beardsley Avenue, Elkhart, IN 46514. Your notice should include an identification of the material you claim to be infringing; information reasonably sufficient to allow AIRSTREAM, INC. to locate the material; an identification of the copyrighted work you contend has been infringed upon (or a representative list if there are multiple works); sufficient information to allow AIRSTEAM, INC. to contact you (including your name, address, telephone number and email address); a statement indicating that you possess a good faith belief that the use of the material in the manner complained about is not authorized by the law or you; and your physical or electronic signature. If someone submits the notice on your behalf, the notice must contain a statement, given under penalty of perjury, that the submitter is authorized to act on your behalf.

USE OF WEBSITE

You may only use this Website for legitimate and lawful purposes. You are welcome to post, transmit or submit messages and other content to areas of the Website which invite content submissions, provided that your use and submissions do not violate these Terms of Service. By using this Website, you agree that: (a) you will use the Website only for lawful and legitimate purposes and you will not post, transmit, link to, or otherwise distribute any information that constitutes or encourages conduct that would be a criminal offense, which would give rise to civil liability or which would otherwise be contrary to law; (b) you will not use the Website in any way which would act to restrict or inhibit any other user from using or enjoying the Website; (c) you will not post, transmit, link to or otherwise distribute any content or make any comment which is unlawful, threatening, harassing, obscene, vulgar, pornographic, profane, indecent or which otherwise violates the rights of others (including any right to privacy or publicity); (d) you will not make any speculation or false or fraudulent representations; (e) you will not violate or infringe upon the property rights (including trademark, trade secret, and copyright) of any other person; (f) you will not post, transmit, link to, or otherwise distribute any information or software which contains any harmful, malicious or disruptive component (including, but not limited to, any virus, Trojan horse, cancelbot, or worm); (g) you will not upload, post, publish, transmit, link to, or otherwise reproduce any content or materials obtained via the Website (or any derivative work thereof) which is protected by copyright or any other intellectual property right without first obtaining written permission from the right holder; (h) you will not impersonate or false represent association with another user; and (i) you will not reproduce, sell, resell or otherwise exploit the Website for any commercial purpose. By submitting any content, you represent that you are the rightful owner of such material or that you have first obtained permission to submit the material from the rightful owner.

By submitting any information or content to or through the Website, you automatically grant AIRSTREAM, INC. an irrevocable, perpetual, fully paid, worldwide exclusive license to use, copy, perform, display, distribute, transmit, publicly perform, or delete the information or content as AIRSTREAM, INC. and its parent and affiliated companies see fit. You also agree, to the extent permitted by United States and Ohio law, that any unsolicited inquiries, ideas, inventions, or information submitted to AIRSTREAM, INC. via this Website or other means shall be deemed to be the property of AIRSTREAM, INC. AIRSTREAM, INC. does not undertake to refrain from any particular use of submissions or to compensate any person for the use of submissions, and advises those who would submit any idea, plan, prototype, text, illustration or other material for the purpose of receiving credit or compensation to submit such material only through channels authorized by AIRSTREAM, INC.

AIRSTREAM, INC. makes no warranties, express or implied, as to the content of any user-submitted content or the accuracy and reliability of any such content. You agree to release AIRSTREAM, INC., its parents and affiliates together with their respective employees, agents, officers, directors and shareholders, from any and all liability and obligations whatsoever in connection with or arising from your use of any user-submitted content. AIRSTREAM, INC. does not assume any responsibility for content submitted by users of this Website, and AIRSTREAM, INC. does not endorse any content submitted by users of this Website. Content posted by users of this Website does not reflect the opinions or policies of AIRSTREAM, INC.

Nonetheless, AIRSTREAM INC. reserves the right to prevent you from submitting content and to edit, restrict or remove such content for any reason at any time. AIRSTREAM, INC. is under no duty to preserve, maintain, or to continue to display any user-submitted content and may terminate or suspend any Website service at any time without notice. You agree that AIRSTREAM, INC. accepts no liability whatsoever if it determines to prevent your content from being submitted or if it edits, restricts or removes your content.

AIRSTREAM, INC. assumes no responsibility for actively monitoring for inappropriate content. If at any time AIRSTREAM, INC. chooses, in its sole discretion, to monitor user-submitted content, AIRSTREAM, INC. nonetheless assumes no responsibility for the content, no obligation to modify or remove any inappropriate content, and no responsibility for the conduct of the user submitting any content. That said, if you believe any content on this Website infringes upon a copyright owned by you, please follow the procedure outlined in the “Reporting Copyright Infringement” section above.

If you submit messages, you agree to strictly limit yourself to discussions about the subject matter for which they are intended.

AIRSTREAM, INC. may provide, via the website, the ability for users to send messages to one another. Should AIRSTREAM, INC. provide such a service, AIRSTREAM, INC. does not warrant or guarantee the security and privacy of any material submitted by you or to you in such messages.

OFFICIAL AIRSTREAM^® REGISTRY

This Website may contain services or features which allow you to register your personal information and information about AIRSTREAM products you own, including the name you have chosen for your AIRSTREAM recreational vehicle as part of the OFFICIAL AIRSTREAM REGISTRY. You may also be permitted to post content, including photos and other media, about your AIRSTREAM recreational vehicle. Should you choose to register for such services or features, AIRSTREAM, INC. may require you to agree to additional terms and conditions before registering.

PRIVACY

Please read our Privacy Policy for information on how Airstream, Inc. collects, uses and discloses information gathered by this Website, including but not limited to information which you may submit in connection with the AIRSTREAM OFFICIAL REGISTRY. The Privacy Policy is incorporated into these Terms of Service as a material term.

THIRD PARTY WEBSITES AND ADVERTISING

This Website may contain links to websites of third parties. Any such link is provided solely for the convenience of you as a user and is not intended to suggest an affiliation, between AIRSTREAM, INC. and the third party or an endorsement or sponsorship of the third party by AIRSTREAM, INC. The content and terms of service of any third party websites is the sole responsibility of the third party. AIRSTREAM, INC. does not certify, endorse or otherwise check the accuracy of third party websites. By clicking on a link to a third party website, you agree that AIRSTREAM, INC. and its affiliates have no responsibility or control for any material contained on any third party website.

AIRSTREAM, INC. has no responsibility for any third party advertisements appearing on the Website, nor is AIRSTREAM, INC. responsible for any goods or services promoted or sold by such advertisers.

INDEMNIFICATION

By using this Website, you agree to defend, indemnify and hold harmless AIRSTREAM, INC., its parents and its affiliates together with their respective employees, agents, directors, officers and shareholders, from and against all liabilities, claims, damages and expenses (including reasonable attorney’s fees and costs) arising out of your use of this Website; your failure to use this Website; your use of the OFFICIAL AIRSTREAM REGISTRY; your breach or alleged breach of these Terms of Service; and/or your breach or alleged breach of the copyright, trademark, intellectual property proprietary or other rights of third parties. AIRSTREAM, INC. reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you. In such case, you will agree to cooperate in AIRSTREAM, INC.’s defense of the claim.

DISCLAIMER OF LIABILITIES AND WARRANTIES

This Website is for informational purposes only. While AIRSTREAM INC. attempts to provide an error-free user experience, this Website may contain technical or typographical errors which impair the performance of the Website. The Website may also be unavailable from time to time. You agree that you use this Site and rely on material contained in this Site at your own risk.

THIS WEBSITE, THE OFFICIAL AIRSTREAM REGISTRY, AND ALL MATERIALS ON THIS WEBSITE, ARE PROVIDED ON AN “AS IS” BASIS. AIRSTREAM, INC., ITS PARENT COMPANIES AND AFFILIATES DISCLAIM, TO THE FULLEST EXTENT PERMITTED BY LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS WEBSITE OR YOUR USE OF THIS WEBSITE. THIS MEANS, WITHOUT LIMITATION, THAT AIRSTREAM, INC. DOES NOT WARRANT: (a) THAT THIS WEBSITE IS FIT FOR ANY PARTICULAR PURPOSE; (b) THAT THIS WEBSITE WILL FUNCTION WITHOUT ERROR; (c) THAT SERVICE WILL BE UNINTERRUPTED; (d) THAT DEFECTS WILL BE CORRECTED; (e) THAT THIS WEBSITE IS ERROR FREE; (f) OR THAT THIS WEBSITE IS FREE FROM VIRUSES AND OTHER HARMFUL COMPONENTS.

YOU ACKNOWLEDGE AIRSTREAM, INC., ITS PARENT COMPANIES AND AFFILIATES, together with their respective employees, agents, directors, officers and shareholders ASSUME NO LIABILITY OR RESPONSIBILITY FOR: (a) CONTENT POSTED BY USERS OR OTHER THIRD PARTIES; (b) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR USE OF AND ACCESS TO THE WEBSITE; (c) ANY UNAUTHORIZED ACCESS TO OR USE OF AIRSTREAM’S SERVERS OR PERSONAL INFORMATION STORED THEREON; (d) ERRORS OR INACCURACIES IN CONTENT; (e) ANY VIRUSES, WORMS, MALWARE OR OTHER MALICIOUS CODE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY; (f) for the theft, destruction, damage or unauthorized access to your computer system or network; OR (G) for any defamatory, offensive or illegal conduct or material found in connection with this WEBSite, including such conduct or material transmitted by any means by any other person.

AIRSTREAM, INC., ITS PARENT COMPANIES AND AFFILIATES MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO ANY CONTENT LINKED TO THIS WEBSITE. AIRSTREAM, INC. DOES NOT WARRANT, SPONSOR, ENDORSE, CERTIFY OR GUARANTEE ANY GOODS OR SERVICES ADVERTISED BY ANY THIRD PARTY THROUGH THIS WEBSITE, THROUGH ANY LINK FROM OR TO THIS WEBSITE, OR APPEARING IN ANY OTHER FORM ASSOCIATED WITH THIS WEBSITE (SUCH AS A BANNER AD).

You acknowledge that AIRSTREAM INC., ITS PARENTS AND AFFILIATES, together with their respective employees, agents, directors, officers and shareholders ARE not liable, TO THE FULLEST EXTENT OF THE LAW, for any damages, including, without limitation, direct, incidental, special, consequential or punitive damages, in connection with or arising from your use or from your inability to use THIS WEBSITE.

DISCLAIMER OF ENDORSEMENT
Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by AIRSTREAM, INC. The views and opinions of authors expressed herein do not necessarily state or reflect those of AIRSTREAM, INC., and shall not be used for advertising or product endorsement purposes.

JURISDICTION AND VENUE

Airstream, Inc. maintains this website in the State of Ohio in the United States of America, and this Website is intended for viewing within the United States only. These Terms of Service are governed by and are to be construed in accordance with the laws of the State of Ohio regardless of the principles of conflicts of laws which may require the application of the laws of another jurisdiction. Airstream, INC. does not represent or warrant that this Website complies with the laws of any other jurisdiction. If you access this Website from outside of the United States, you remain responsible for compliance with any applicable laws.

Any legal actions arising from or relating to these Terms of Service must be brought in the State Courts of Shelby County, Ohio or the Federal District Court with jurisdiction over Shelby County, Ohio.

UNAUTHORIZED USE OR ACCESS

The use of this website may be monitored for security purposes. Any unauthorized access to this Website, any attempt to damage or interfere with the operations of this Website, or any attempt to undermine AIRSTREAM, INC.’s legitimate business purposes is prohibited and is subject to criminal and civil penalties under the Federal Laws of The United States.

MISCELLANEOUS PROVISIONS

These Terms of Service, AIRSTREAM, INC.’s Privacy Policy, plus any additional terms to which you agree when using particular services on the Website constitute the entire agreement between the parties as to the use of the Website and its services. If any court should determine that any provision of these Terms of Service is unenforceable or invalid, the remaining terms shall survive in full force and effect. AIRSTREAM, INC. may terminate access to the Website and the associated services at any time, for any reason, and without prior notice. Any failure or delay by AIRSTREAM, INC. to enforce its rights under these Terms and Conditions shall not constitute a waiver of such rights.

Airstream Connected RV and Smart RV Terms of Service

Dated: June 29, 2018

These Terms of Service (“Terms”) create a contract between you and Airstream, Inc. (“Airstream”, “we”, or “us”). Please read these Terms carefully.

These Terms apply to certain Services Airstream offers or provides for use in connection with Airstream^® Connected RV and Airstream Smart RV Products (the “Products” or “RVs”). For these purposes, the “Services” are: “Mobile Apps” (software which may be downloaded onto your smart phone or tablet (“Devices”) for use in connection with the Product(s)); “Product Software” (Airstream software embedded in the Product(s)); “Smart RV Services” (advanced monitoring, control, and other services we offer specifically in connection with Airstream Smart RV Product features); and “Connectivity Services” (data transmission, hotspot, and other connectivity services associated with your RV).

Acceptance of Terms and Modifications. Your access and use of the Services is subject to these Terms; the Airstream Privacy Policy (Airstream.com/Privacy-Policy); the instructions, manuals, and guides which are provided with your RV; any applicable Service Provider terms; any applicable end user license agreements; and any other documents incorporated herein by reference.

You accept and agree to be bound by these Terms by downloading, using, or accessing the Services or by otherwise giving consent when requested. Airstream may change these Terms in its discretion at any time. Notification of changes to these Terms will be given by publishing a revised version of these Terms on www.Airstream.com/Legal-Notice. Your continued use of the Services after any modification(s) will be deemed your acceptance of the Terms as modified. If you do not agree to these Terms or these Terms as modified, you must not use the Services and you must delete any Mobile Apps intended for use with the Products or Services from your Device.

Your access and use of the Services is also subject applicable Service Provider terms. A “Service Provider” is a third party which facilitates delivery of the Services. Service Providers may include: wireless carriers, software and technology providers, content suppliers, licensors, App Stores providing Mobile Apps, distributors, and dealers.

In order to access certain Services, you may be notified that it is necessary to download software or other materials or agree to additional terms and conditions. Unless otherwise provided by those additional terms and conditions, they are hereby incorporated into these Terms.

2. Your Access and Use of the Services. Certain Services and Product features require a registered Account, a Mobile App intended for use with your RV running on a supported Device, and working Internet access. Smart RV Services further require a paid Subscription.

1. Account. In order to access and use the Services, you must create and maintain a registered account with Airstream (“Account”) associated with your RV. Accounts are available only to adult residents of the United States who own an Airstream Connected RV or Smart RV who accept these Terms. You must register for an Account via the Mobile App associated with your Product and provide certain information about yourself as prompted by the applicable registration form. You represent and warrant that: (a) all of the information you provide in connection with your registration is true and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the Services and Products will not violate any applicable law or regulation. Airstream, in its sole discretion and without notice, may terminate, restrict, or modify your Account at any time.

2. Mobile App. Airstream will provide a Mobile App for use with supported iOS and Android Devices for use in connection with the Services and registering and maintaining your Account. Airstream will make the Mobile App available on the Apple App Store, the Google Play App Store, and through other channels as it may deem appropriate (each an “App Store”). Your Device must meet the minimum device requirements provided in the Product Owner’s Manual and displayed in connection with Product the Mobile App in your App Store.

3. Pairing. Access, use, and control of certain Services and Product features further requires you to pair your supported Device with your RV’s embedded modem. You may pair or unpair your Device at any time by using the Mobile App when logged in to your Account. You may contact Airstream Customer Service for assistance. Although you may pair more than one Device with the RV, all Devices may only be associated with one Account as only one Account may be associated with your RV at any time. Note: you will not be able to use certain Services and Product features (including Smart RV Services) if your Device is not paired.

4. Vehicle Disposal Events. In the event you no longer possess or own your RV, as a result of sale, loss, theft, or otherwise (a “Vehicle Disposal Event”), you must unpair your Device from the RV, request Airstream Customer Service to remove the RV from your Account, and cancel any Subscription associated with your RV and/or Account. You will continue to be responsible for unauthorized Account access or activities and/or Subscription Fees if you fail to unpair your Device, notify Airstream Customer Service, and/or cancel your Subscription upon a Vehicle Disposal Event. You also agree to notify the subsequent owner of the RV of these Terms.

5. Account Details. You must keep your Account details secure and must not share them with anyone else. Airstream is not liable for any loss or damage arising from your failure to comply with these requirements. The Services enable use, monitoring, and control of your RV, and failure to protect your user name, password, and other credentials may be able to monitor your RV (including, if offered as part of the Services, audio and video inside and outside of the RV, control various systems, and/or gain access. Airstream will not ask you for your password. You must notify Airstream immediately in the event you determine or suspect unauthorized account access or other breach of security has occurred. You may be liable to Airstream in the event unauthorized use of your Account or passwords results from your failure to comply with these obligations, and Airstream will not be liable for any loss or damage resulting from your failure to comply with these obligations.

6. Third Party Fees. With the exception of the Basic Connectivity (see below), you are responsible for any access or data fees incurred from third parties (such as your Internet provider or mobile carrier) in connection with your use of the Services.

7. Limitations on Services. The Services are available only in certain Airstream Connected RV and Smart RV Products. Smart RV Services are exclusive to Smart RV Products. Not all Services and features are available in all markets, in all vehicles, or at all times. The Services are intended for access and use in the United States. Access and use of the Services outside of the United States may be restricted and may not be legal by certain persons or in certain countries. If you access or use the Services from outside the United States, you are responsible for compliance with local laws. The Services require electricity, an Internet connection, and adequate mobile wireless reception in order to function. Coverage is limited to your cell phone coverage and/or reception, GPS connectivity, and the availability of data and other networks. Airstream is not responsible for any interruption of Services inconsistent with these Terms, outside of the area of your cellular coverage (if you have a Personal Hotspot enabled), or otherwise caused by factors outside of its control.

8. Emergency Services. The Services are not intended to be used, and should not be relied upon, to contact emergency services. Always use other means to contact local authorities or emergency services operators in the event of an emergency.

9. Changes to Services; Updates. Airstream may, in its sole discretion and without notice, change, modify, restrict, discontinue, cancel, or terminate any of the Services. Changes may be made, for example, to develop and provide software updates, which may include upgrades, fix defects, improve security, and/or to add, modify, or remove features (collectively, including related documentation, “Updates”). You agree to allow Airstream and its Service Providers to remotely make software and firmware Updates without your further consent. To the extent Airstream is unable to automatically provide Updates, you agree to promptly download and install all Updates and acknowledge and agree that the Services or portions thereof may not properly operate should you fail to do so. All Updates are deemed part of the Services and are subject to these Terms.

3. Connectivity.

1. Basic Connectivity. Your Airstream Connected RV or Smart RV is equipped with an embedded cellular modem which is activated at the factory and which is dedicated to the automatic transmission and/or reception by your RV of limited vehicle location data, vehicle telematics data, and data enabling the functions of certain Services and Product features (the “Basic Connectivity”). This Basic Connectivity is provided at no additional cost to you. You agree you will not use the Basic Connectivity for personal use or any other purposes. The Basic Connectivity is intended to be active at all times your RV has power unless you enable a Personal Hotspot (see below). Please see the Privacy Policy for additional information.

2. Personal Hotspot. You may, at your own cost, use your RV’s embedded modem and router to create a wireless Internet connection for your personal use (a “Personal Hotspot”) by connecting to an external wi-fi network (such as one provided by a campground) and/or by obtaining a 4G LTE cellular service plan. Access to an external wi-fi network will be limited to the range of the network and the terms of the network provider. Access via a personal cellular wireless plan will be subject to the provider’s terms and conditions. Not all wireless networks or SIM cards may be compatible, and you are responsible for selecting a service which will be compatible with your RV’s equipment.

Note: Upon activating the Personal Hotspot, the Basic Connectivity will deactivate, and all data collected by or transmitted from Airstream in regards to the Services and your RV will travel over your Personal Hotspot connection. You are responsible for all data usage (related to the Services or otherwise), charges, fees, and other expenses associated with use of the Personal Hotspot.

1. Equipment. The connectivity and communication systems embedded in your RV are installed by trained technicians. You should only have the system repaired or serviced by trained technicians approved by Airstream. Any attempt to modify, repair, add equipment to, or remove these systems may impair the Services, damage the system, and may void your warranty with respect to the system.

2. Third Party Materials. The Services may display, include, or make available third-party content or provide links to third-party websites or services, including through third-party advertising (“Third Party Materials”). Third Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions. You acknowledge and agree that Airstream is not responsible for Third Party Materials. Airstream does not assume and will not have any liability or responsibility to you or any other person or entity for any Third Party Materials.

4. Subscriptions for Smart RV Services. In order to use the Smart RV Services, you must be an Account Holder with an Account and Device paired with the RV and either be within the Trial Period or have a Subscription.

1. Complimentary Trial Period. Airstream provides a complimentary one (1) year trial period in which it provides the Smart RV Services at no additional charge (the “Trial Period”). The Trial Period begins on the date of first retail sale of your RV. If you sell or otherwise transfer ownership of your RV during the Trial Period, the Trial Period will transfer with the RV and the new owner will be entitled to the remaining balance of the Trial Period. The Trial Period ends on the first anniversary of the first retail sale. The Trial Period may not be suspended, tolled, or extended without Airstream’s express written consent. The Trial Period is associated with your specific RV and may be transferred to subsequent owners. Use and access of the Smart RV Services will terminate at the end of the Trial Period unless the Account Holder purchases a paid Subscription.

2. Subscriptions. Airstream offers its Smart RV Services to Account Holders subscription basis (“Subscriptions”) through “in app” purchases on your paired Device. Subscriptions purchased through Devices are administered by App Store from which you downloaded your Mobile App (each, a “Subscription Provider”). In addition to these Terms, Subscriptions are subject to the terms of the applicable Subscription Provider’s terms (Apple: https://www.apple.com/legal/internet-services/itunes/us/terms.html or Google: https://play.google.com/intl/en-us_us/about/play-terms.html) (each, the “App Store Terms”).

3. Subscription Fees; Billing. Subscriptions are offered on a pre-paid, monthly basis. By starting your Subscription, you agree to pay the subscription fee and any applicable taxes and services fees (the “Subscription Fee”). Subscription will automatically renew each month, and your payment method will be automatically charged accordingly, until you cancel your Subscription in accordance with the App Store Terms. The App Store Terms may also require that you maintain a credit card or other payment method on file with the App Store. If you fail to notify the App Store as to a change to your payment method or if your payment is otherwise not capable of being processed, you will remain responsible for the payment, but your Subscription and your access to the Services may be suspended until payment is made.

4. Pricing. The pricing and availability of Subscriptions and related Services is subject to change at any time prior to payment of your next billing cycle. You will be notified of pricing changes in accordance with the applicable App Store terms. Once notified, renewal of your Subscription will be deemed acceptance of a pricing change. If you do not agree to a pricing change, you must cancel your Subscription.

5. All Sales Final. Except as expressly may be provided by the applicable App Store Terms, all Subscription sales are final. No refunds, replacements, or returns are permitted except as provided in “Cancellation or Termination by Airstream” below.

6. Cancellation by You. You may cancel your Subscription at any time before the end of the applicable billing monthly period by using the method provided under the applicable App Store Terms. If you are unable to do so, you may contact Airstream Customer Service (See Section 14) for assistance. Your ability to use and access of the Smart RV Services will terminate at the end of the billing period in which you cancel. Payment for the current billing period will not be refunded. You will continue to have access and use of the Smart RV Services through the remainder of the current billing period.

7. Cancellation or Termination by Airstream. We may cancel or terminate your Subscription and/or the Services at any time and in our sole discretion. If we cancel your Subscription or terminate the Services without cause, we will refund any unused amount of your prepaid Subscription Fee beginning on the effective date of cancellation or termination and prorated for the remainder of the applicable billing cycle. If we cancel your Subscription and/or terminate the Services for cause (including your breach of these Terms or your failure to make any payment when due), we will not refund any prepaid or unused portion of any Subscription fees, and we may refuse to permit you to reactive the Services.

8. Vehicle Disposal Events. Unlike the Trial Period, which is associated with your RV, your Subscription is personal to you. You must cancel your Subscription when a Vehicle Disposal Event occurs (for example, you sell or dispose of your RV, or it is lost or stolen) or when you unpair your Account from your RV. If you fail to cancel your Subscription, your Subscription will remain in effect and your will remain responsible for all remaining payment obligations to the extent permitted by law.

5. Intellectual Property; End User License

1. Reservation of Rights. The Services are licensed, not sold, to you. You acknowledge you do not own the Services, and you do not acquire any rights with respect to the Services unless expressly granted in accordance with these Terms. The Services, and all software, information, visual, audio, text, and works and content included therein and/or the RV and its systems (the “Content”) and all worldwide intellectual property rights therein (including copyrights, trademarks, patents, database rights, and trade secrets) (“Intellectual Property”) are owned by Airstream or its third party licensors. You do not acquire any ownership interest in the Services or Content under these Terms or any other rights thereto other than to use the Services and Content in accordance with the license granted, and subject to all terms, conditions, and restrictions, under these Terms. Airstream and its licensors and Service Providers reserve and shall retain their entire right, title, and interest in and to the Services and Content, including all Intellectual Property rights therein or relating thereto, except as expressly granted to you in these Terms.

2. License Grant. Subject to these Terms, and strictly in accordance with any applicable manuals, documentation, and Service Provider terms, Airstream grants to you a limited, non-exclusive, and non-transferrable right (without the right to sub-license) to:

1. use and access the Services by using the Mobile App in connection with the use, control, and monitoring of any Product you are authorized to own, use, or control; any feature or Service Airstream provides in connection with such a Product; or otherwise accessing a Service expressly provided by Airstream for your use (each a “Permitted Purpose”);

2. download, install, and use any Mobile App on a Device that you own or control and use to the Services and Content in connection with a Permitted Purpose, provided that, with respect to Mobile Apps downloaded from the Apple App Store, Airstream further grants you a non-exclusive, non-transferrable right to download, install, and use the Mobile App on any Apple-branded mobile devices associated with your Account that you own and control as permitted by the usage rules set forth in the App Store Terms of Service, except that the Mobile App may be accessed, acquired, and used by other accounts associated with you via Apple’s Family Sharing or volume purchasing programs; and

3. access, stream, download, and use on such Device(s) Content and other features included provided through or in connection with the Service.

3. Limitations. You may not either directly or indirectly, with respect to the Services or Content: (a) make unauthorized copies; (b) modify, adapt, or otherwise create derivative works or improvements; (c) reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive or gain access to the source code; (d) remove, alter, or obscure any trademarks or any copyright, trademark, patent, or other Intellectual Property rights notices; (e) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Services or Content, or any features or functionality of the Services or Content, to any third party for any reason, including by making the Services or Content available on a network where it is capable of being accessed by more than one device at any time; or remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the Services or Content.

4. Open Source Software. The Products and Services may contain or be used in connection with content or software subject to open source or free software licenses (“Open Source Software”). The Open Source Software is not subject to the terms and conditions of this Agreement. Instead, Open Source Software is subject to the terms of the end user license which accompanies such software. Nothing in this Agreement limits your rights under, or grants you rights which supersede, the terms and condition of any Open Source Software end user license which may apply. For a list of Open Source Software contained in or used in connection with providing you the Airstream products, apps, and services, see the Airstream Connected RV and Smart RV Open Source License Information page at www.Airstream.com/legal-notice.

6. Your Content. Airstream may enable you to use or post your own text, photos, videos, or other content through the Services (“Your Content”). By using or posting Your Content in connection with the Services, you automatically grant Airstream an irrevocable, perpetual, fully paid, worldwide, royalty-free, license to publish, copy, transmit, and otherwise use Your Content in connection with the Services. Airstream may sublicense these rights. You represent and warrant that Your Content is your own original creation; you have all rights necessary to use or post Your Content in connection with the Services; and such use or posting will not infringe upon the rights of any third parties. You further agree that you will not use or post any content, data, or code which is obscene, which violates the rights of others, which may interrupt, impair, or damage the Services, or which in any way violates these Terms, the Privacy Policy, or any other terms, guidelines, or policies posted or provided to you by Airstream.

7. Your Responsibilities.

1. Activities. You are solely responsible for all activity occurring under your Account and for any use of the Services in your RV, even if you are not the one using it, and even if the use is unauthorized. You are also solely responsible for the Services requested by you, or by anyone using your RV in connection with the Services.

2. Safe Operation. The Services are not intended to be used when driving or towing the RV. Do not use the Services while driving as such use may distract your attention from the road and may result in serious injury to you or others. Additionally, some functions of the Services may operate features of the RV which are intended for use only when in a stationary position (for example, the extension of awnings or operation of a leveling system) and may result in serious damage or injury if used while in motion.

3. Instructions. You must read all manuals, instructions and safety information (“Instructions”) provided with your RV and the Services before using the Services. Failure to follow Instructions may lead to accidents, damage, or injury to you, others, or your RV. You also agree to provide the Instructions to each person who will use the Services prior to his or her first use. The Instructions were included with your RV at purchase. Additional copies may be obtained at www.Airstream.com or by contacting Airstream Customer Service.

4. Legal Compliance. You agree to use the Services in compliance with all applicable laws, regulations, and ordinances. You agree you will not abuse or do anything to damage Airstream’s business operations, services, reputation, employees, or facilities.

8. Privacy Statement

1. Information about You We Collect and Use. We may collect, use, store, disclose, and share information from or about you or your devices, and information from or about your RV (including location information) in accordance with these Terms, the Airstream Privacy Policy (www.Airstream.com/Privacy-Policy), and U.S. laws, rules, and regulations. You consent to the collection, use, storage, disclosure and sharing of your RV’s data and your personal information in accordance with these Terms and Privacy Policy. Data protection and privacy laws where you use the Services may impose certain responsibilities on you with respect to your use of the Products and Services. You are responsible for ensuring you comply with such laws when you use the Products and Services. You agree to advise all who use or occupy your RV (with or without you, and including anyone to whom you loan, give, or sell the RV) how data related to their use of the RV may be collected, transmitted, stored, used, disclosed, and shared.

SOME DATA ABOUT YOUR CONNECTED RV (INCLUDING TELEMATICS, USAGE, AND LOCATION INFORMATION) MAY BE AUTOMATICALLY TRANSMITTED, COLLECTED, STORED, USED, DISCLOSED, AND SHARED BY AIRSTREAM VIA AN EMBEDDED BASIC CELLULAR CONNECTION AND/OR A PERSONAL HOTSPOT WHENEVER YOUR CONNECTED RV HAS POWER. THIS FUNCTIONALITY IS ON BY DEFAULT. THE TRANSMISSION AND COLLECTION OF THIS DATA MAY OCCUR WHETHER OR NOT YOU: ENABLE, USE, OR CANCEL THE CONNECTED RV SERVICES; CREATE OR CANCEL AN ACCOUNT; PAIR OR UNPAIR DEVICE; AND WHETHER OR NOT YOUR RV IS PARKED OR IN MOTION. The collection, use, storage, disclosure, and sharing of some or all of this data may be essential to the provision of the Services. If you do not want your personal information collected, used, disclosed, or shared under these Terms, you may notify Airstream Customer Service as indicated in the “Contact Us” Section below. Please be advised that opting out may result in the termination of the Services.

1. Consent to Communications. You consent to receiving electronic communications from Airstream and our Subscription Providers regarding your Account by creating an Account, enrolling in a subscription, or accessing or using the Services. You agree that any such communications from either Airstream or our Subscription Providers will satisfy any legal requirements, such as that notice be provided to you in writing. You also consent to receiving promotional messages, offers, surveys, and requests electronically. For more information as to how we communicate with you, please review our Privacy Policy at http://www.airstream.com/Privacy-Policy.

2. Communications via the Services. By receiving, accessing, or using the Services, you consent, individually and on behalf of any others who use or occupy the RV to wireless communication being conducted in your RV to enable Airstream and its Service Providers to deliver the Services. You agree that we may contact you by email, through the Mobile App, or by telephone at any number we have on file for you, even if doing so may result in additional telecommunications fees or charges to you, to discuss your Account, offer unsolicited promotions, or to deliver Services.

3. Contact Preferences; Your Information. You may manage your contact preferences, opt out of non-transactional electronic communications, or review, modify, correct, or update the personal information you provide to us or at any time by contacting us with your request as provided in Section 14 below or in any other manner provided in these Terms or the Privacy Policy.

9. Term and Termination. These Terms are effective upon your downloading the Mobile App, creating an Account, and/or any access or use of the Services and continue for as long as you maintain an Account, use or access the Services, have a subscription, and/or retain a copy of the Mobile App on any Device, unless sooner terminated as provided herein. We may terminate these Terms, your subscription, your Account, and/or your access to the Services at any time, without notice. Upon termination: (i) all rights granted to you under these Terms will also terminate; and (ii) you must cease all use of the Mobile App and Services and delete all copies of the Mobile App from your mobile device(s). Termination will not limit any of Airstream’s rights or remedies at law or in equity.

10. DISCLAIMERS. THE SERVICES ARE PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND EXCEPT AS MAY BE PROVIDED BY THE LIMITED WARRANTY ACCOMPANYING YOUR RV. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, AIRSTREAM, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, AIRSTREAM PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

11. LIMITATION OF LIABILITY AND TIME TO FILE CLAIMS TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AIRSTREAM OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES OR THE CONTENT AND SERVICES FOR: (a) PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES (b) DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE SERVICES.

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR AIRSTREAM WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

12. Indemnification. You agree to indemnify, defend, and hold harmless Airstream and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to your use or misuse of the Services or your breach of this Agreement, including but not limited to the content you submit or make available through this Services.

13. Additional Terms.

Disclosure. The Services are provided and operated by Airstream, Inc. 419 West Pike Street, Jackson Center, Ohio 45335-0629. You may obtain a copy of these Terms and Conditions at http://www.airstream.com/Legal-Notice.
Governing Law and Venue. These Terms shall be governed by and construed under the laws of the State of Ohio. You and Airstream submit to the jurisdiction of the State courts of Shelby County, Ohio and the United States District Court for the Southern District of Ohio, Dayton Division in the event of any dispute arising out of the terms of these Terms and/or any breach thereof.
No Waiver. Any failure by Airstream to enforce any provision of these Terms shall not be a waiver of Airstream’s rights therein.
Severability. If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.
Third Party Terms. You must comply with applicable third party terms of agreement when using the Services.
Assignment. Airstream may freely transfer this agreement. You may not assign, sublicense, or transfer any part of this agreement without Airstream’s written consent. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.
Survival. Any rights or obligations of the parties in these Terms which, by their nature, should survive termination or expiration of these Terms will survive any such termination or expiration.
Entire Agreement. This Agreement, our Privacy Policy, and the other documents referenced herein constitute the entire agreement between you and Airstream with respect to the Services and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Services. In the unlikely event a Customer Service Representative provides information inconsistent with these Terms, these Terms shall control.
Copyright and Trademarks. Copyright (c) 2018 Airstream, Inc. All rights reserved. All trademarks, logos, trade dress, and service marks (“Marks”) displayed on or in connection with the Products and Services are the property of Airstream or their respective holders. You are not permitted to use any of the Marks without the prior written consent of Airstream or such respective holders. Airstream reserves the right to alter product and services offerings, specifications, and pricing at any time and without notice, and is not responsible for typographical or graphical errors that may appear in these Terms or in related documents.

14. Contact Us.

Please send all notices, questions, and other communications relating to the Services to:
Airstream Customer Service
419 W. Pike Street
Jackson Center, OH 45334
Phone: 877-596-6111
Email: customersupport@airstream.com
PLEASE DO NOT CONTACT CUSTOMER SERVICE OR ANY CUSTOMER CARE AND SUPPORT OFFERED BY AIRSTREAM WITH ANY EMERGENCY. IF YOU HAVE ANY SUCH EMERGENCY, YOU SHOULD IMMEDIATELY CONTACT THE POLICE, FIRE DEPARTMENT, 911 OR APPROPRIATE EMERGENCY RESPONSE SERVICE.

15. Additional Terms Applicable to Mobile Applications Downloaded from the Apple App Store

1. Acknowledgement. These Terms are between you and Airstream only and not with any Service Provider. With respect to the Mobile App, Airstream, and not Apple or any other app store provider, is solely responsible for the content thereof.

2. Maintenance and Support. No app store host (including Apple) will be responsible for providing maintenance or support services with respect to the Services.

3. Warranty. In the event of any failure of the Mobile App downloaded from the Apple App Store to conform to any applicable warranty, the end-user may notify Apple, and Apple will refund the purchase price to you (if any) and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Mobile App, and, with respect to the Mobile App, any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to confirm to any warranty will be Airstream’s responsibility.

4. Product Claims. You and Airstream acknowledge that, as between Apple and Airstream, Airstream not Apple, is responsible for addressing any claims of the end-user or any third party relating to the Mobile App or your possession and/or use of the Mobile App, including, but not limited to: (i) product liability claims; (ii) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.

5. Intellectual Property Rights. In the event of a third party claim that the Mobile App or your possession and use of that Mobile App infringes upon that third party’s Intellectual Property rights, Airstream, not Apple, will be responsible for the investigation, defense, settlement, and discharge of any such Intellectual Property claim.

6. Legal Compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

7. Third Party Beneficiary. Airstream and you acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary hereof.

Airstream Connected RV, Airstream Smart RV, Airstream Connected, and Airstream Connected Kit Open Source Software License Information

Revised July 30, 2018

The Airstream Connected RV and Smart RV systems include components from the following open source projects.

Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0.

Unless required by applicable law or agreed to in writing, software distributed under the License is distributed on an “AS IS” BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied. See the License for the specific language governing permissions and limitations under the License.

Licensed under the . View the terms here.

Licensed under the . View the terms here.

Licensed under the GNU General Public License, Version 3. View the terms here.

– Copyright © 2018 Oracle Corporation and/or its affiliates. A non-modified version of the application is included in the system components. You may download the source code and binaries by clicking the names above.

Licensed under the . View the terms here.

The Airstream Smart RV Mobile App software includes components subject to the following open source projects.

Licensed under the Apache License, Version 2.0 (the “License”); you may not use this file except in compliance with the License. You may obtain a copy of the License at http://www.apache.org/licenses/LICENSE-2.0.

Licensed under the Eclipse Public License Version 1.0. View the terms here.

Licensed under the MIT License. View the terms here.

Airstream Connected^™ Terms of Use

This page (together with the documents referred to on it) tells you the terms of use (the “Terms of Use” or “Terms”) on which you may make use of our Airstream Connected^™ application for mobile devices (the “App”). Please read these Terms of Use carefully before you download, install, or use the App. By downloading, installing, or using the App, you indicate that you accept these Terms of Use and that you agree to abide by them. Your download, installation, or use of the App constitutes your acceptance of these Terms of Use which takes effect on the date on which you download, install or use the App. If you do not agree with these Terms of Use, you should cease downloading, installing or using the App immediately.
The App is operated by Airstream, Inc., a Nevada corporation with an office at 419 West Pike Street, P.O. Box 629, Jackson Center, OH 46334-0629 (and we refer to ourselves as “we”, “us” or “our”). We own and operate the App on our own behalf. The App may be used in connection with an AT&T Wi-Fi hotspot via installed the aftermarket Airstream Connected Kit^™ hardware (the “Hardware) (collectively, the App and the Hardware shall be referred to herein as the “Services”). Your use of and access to the AT&T wireless network is subject to additional fees/charges and the AT&T Wireless Customer Agreement which is available at https://www.att.com/legal/terms.wirelessCustomerAgreement-list.html.
We reserve the right to change these Terms of Use at any time without notice to you by posting changes on https://www.airstream.com/ (the “Website”) or by updating the App to incorporate the new terms of use. You are responsible for regularly reviewing information posted online to obtain timely notice of such changes. Your continued use of the App after changes are posted constitutes your acceptance of the amended Terms of Use.

Account and Access

The Services are intended for use and installation only in association with Airstream^® travel trailer and touring coach products (the “Products” or “RVs”). In order to access and use the Services, you must create and maintain a registered account with Airstream (“Account”) associated with your RV. You represent and warrant that: (a) all of the information you provide in connection with your registration is true and accurate; (b) you will maintain the accuracy of such information; and (c) your use of the Services will not violate any applicable law or regulation. Airstream, in its sole discretion and without notice, may terminate, restrict, or modify your Account at any time.
Access, use, and control of certain Services and features require you to pair your supported device with the Hardware. You may pair or unpair your device at any time by using the App when logged in to your Account. You may contact Airstream Customer Service for assistance. Although you may pair more than one device with the Hardware, all devices used in connection with the installed Hardware may only be associated with one Account as only one Account may be associated with your Hardware at any time. Note: you will not be able to use certain Services and features if your device is not paired.
In the event you no longer possess or own your RV, as a result of sale, loss, theft, or otherwise (a “Vehicle Disposal Event”), you must either: (a) remove the Hardware from your RV; or (b) unpair your device from the Hardware, request Airstream Customer Service to remove the Hardware and associated RV from your Account.
The Hardware must be installed by trained technicians. You should only have the Hardware repaired or serviced by trained technicians approved by Airstream. Any attempt to modify, repair, add equipment to, or remove the Hardware may impair the Services and may void any warranty or warranties associated with the Hardware and/or its components.
We operate the software underlying and required for your use of the App from the United States of America and it is possible that some downloads from the App could be subject to government export controls or other restrictions. If you download anything from or use the App, you represent that you are not subject to such controls or restrictions. We make no representation that anything is appropriate, permissible, or available for use outside the United States, and using the App from territories in which such use or the information available from such use is illegal, restricted, or not permitted, is expressly prohibited. If you choose to access or use the App from or in locations outside of the United States, you do so on your own initiative and are responsible for:

a. ensuring that what you are doing in that country is legal;
b. the consequences and compliance by you with all applicable laws, regulations, bylaws, codes of practice, licenses, registrations, permits, and authorizations (including any laws that relate to businesses providing services);
c. all access to the App through your mobile device and for bringing these Terms of Use to the attention of all such persons; and
d. any additional charges and fees which may apply (for example, international roaming charges under your retail cellular connection plan, if applicable),

License Restrictions

9. Except as expressly permitted under these Terms of Use, and unless prohibited by applicable law, you agree:

a. Not to copy, reproduce, republish, reuse, upload, post, transmit or distribute any content presented in or provided by the App, including without limitation for public or commercial purposes, including any text, images, audio and video, except as permitted by the App's sharing function
b. not to rent, lease, sub-license, loan, distribute, time-share, or translate the App in any way;
c. not to make alterations to, or modifications of, the whole or any part of the App, or permit the App or any part of it to be combined with, or become incorporated in, any other programs;
d. not to disassemble, decompile, reverse-engineer or create derivative works based on the whole or any part of the App;
e. not to sell, resell, or exploit the App in whole or in part (including object and source code), in any form to any person without prior written consent from us;
f. not to remove any copyright, trademark or other proprietary rights notices from the App;
g. that you represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and that you are not listed on any U.S. Government list of prohibited or restricted parties;
h. not to use the App in any unlawful manner, for any unlawful or criminal purpose, or in any manner inconsistent with these Terms of Use, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, including viruses, or harmful data, into the App;
i. not to use the App to record, post or transmit any information that is defamatory, threatening, abusive, offensive, obscene, indecent, discriminatory or is otherwise objectionable or infringes on third party rights;
j. not to use the App in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users, or restrict or inhibit any other users from using the App (including by hacking or defacing the App); and
k. not to collect or harvest any information or data from the App or our systems or attempt to decipher any transmissions to or from the servers running the App, including, without limitation, by using any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, "scrape," "data mine" or in any way gather the App content or reproduce or circumvent the navigational structure or presentation of the App without our prior written consent.

You agree not to reproduce, duplicate, copy or re-sell the App or any part of the App save as may be permitted by these Terms of Use.
You agree not to access without authority, interfere with, damage or disrupt:
a. any part of the App;
b. the Hardware;
c. any software used in the provision of the App; or
d. any equipment or network or software owned or used by any third party.
You agree to comply at all times with any instructions for use of the App we make available to you from time to time.
If you choose, or you are provided with, a user identification code, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

Availability of the App, Security, & Accuracy

We may occasionally need to carry out repairs, maintenance, or introduce new facilities and functions. We reserve the right, temporarily or permanently, in whole or in part, to modify, suspend, or discontinue the App without notice for any reason without liability to you, except where prohibited by applicable law.
In addition, you acknowledge that the Services are provided over the Internet and mobile networks and so the quality and availability of the Services may be affected by factors outside our reasonable control. Accordingly, we do not accept any responsibility for any connectivity issues that you may experience when using the App or other Services. In addition, you acknowledge and agree that you (and not us) are responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, equipment and services needed to access and use the Services, and for paying any data charges that may be charged to you by your network provider in connection with your use of the Services (including data transmitted to or transmitted from Airstream automatically when your Hardware is connected to the Internet or when your Services are otherwise active).

Third Party Beneficiaries and App Platforms

With respect to downloading the App, you agree to comply with the relevant Apple App Store Rules, Google Play Store Rules, or any other platform where you may download the App (collectively “App Platforms”) as applicable. You acknowledge that the availability of the App may be dependent on the App Platforms from which you receive the App. You acknowledge these Terms of Use are between you and Airstream, Inc. and not with the App Platforms. The App Platforms are not responsible for the App, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance, or intellectual property infringement). You acknowledge that the App Platforms (and their respective subsidiaries) are third party beneficiaries to these Terms of Use and will have the right to enforce these Terms of Use against you.
You must comply with any applicable third party terms of agreement when using the App (e.g. you must ensure that your use of the App is not in violation of your mobile device agreement or any wireless data service agreement).

Limitation of Liability and Warranty Disclaimers

LIMITATION OF LIABILITY AND TIME TO FILE CLAIMS TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AIRSTREAM, ITS PARENT COMPANY, OR ITS AFFILIATES, OR ANY OF THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES OR THE CONTENT AND SERVICES FOR: (a) PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, OR (b) DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE SERVICES. THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR AIRSTREAM WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
DISCLAIMERS. THE SERVICES ARE PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND EXCEPT AS MAY BE PROVIDED BY THE LIMITED WARRANTY ACCOMPANYING YOUR RV AND/OR THE HARDWARE. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, AIRSTREAM, ON ITS OWN BEHALF AND ON BEHALF OF ITS PARENT COMPANY AND AFFILIATES AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE SERVICES, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, AIRSTREAM PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

Your Representations and Warranties

You represent and warrant that (a) your use of the App will be in strict accordance with these Terms of Use and with all applicable laws and regulations, including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and regarding the transmission of technical data exported from the United States or the country in which you reside and (b) your use of the App will not infringe or misappropriate the intellectual property rights of any third party.
You are solely responsible for all activity occurring under your Account and for any use of the Services, even if you are not the one using the Services, and even if the use is unauthorized. You are also solely responsible for the Services requested by you, or by anyone using your RV in connection with the Services.
The Services are not intended to be used when driving or towing the RV. Do not use the Services while driving as such use may distract your attention from the road and may result in serious injury to you or others.
You must read all manuals, instructions and safety information (“Instructions”) provided with your RV and the Services before using the Services. Failure to follow Instructions may lead to accidents, damage, or injury to you, others, or your RV. You also agree to provide the Instructions to each person who will use the Services prior to his or her first use. Additional copies of applicable Instructions may be obtained at www.Airstream.com or by contacting Airstream Customer Service.
You agree to use the Services in compliance with all applicable laws, regulations, and ordinances. You agree you will not abuse or do anything to damage Airstream’s business operations, services, reputation, employees, or facilities.

Indemnification

You agree to indemnify, defend, and hold harmless Airstream, its parent company, and its affiliates, and their respective officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys’ fees, arising from or relating to your use or misuse of the Services or your breach of this Agreement, including but not limited to the content you submit or make available through this Services.

Intellectual Property Rights

We are the sole and exclusive owner or the licensee of all intellectual property rights in the Services, and in the material published on it. Those works are protected by copyright and trademark laws and treaties around the world. All such rights are reserved.
Copyright (c) 2018 Airstream, Inc. All rights reserved. All trademarks (including AIRSTREAM^®, AIRSTREAM CONNECTED^™ and AIRSTREAM CONNECTED KIT^™), logos, trade dress, and service marks (“Marks”) displayed on or in connection with the Products and Services are the property of Airstream or their respective holders. You are not permitted to use any of the Marks without the prior written consent of Airstream or such respective holders. Airstream reserves the right to alter product and services offerings, specifications, and pricing at any time and without notice, and is not responsible for typographical or graphical errors that may appear in these Terms or in related documents.

Information about You & Your Use of the Services

You agree that the Services may collect personal data from you in compliance with Airstream's privacy policy available at https://www.airstream.com/Privacy-Policy/ (the “Privacy Policy”). By using the Services, you consent to such collection. The App obtains the information you provide when you download the App, among other information detailed within our Privacy Policy. In addition, the App and the Hardware may collect certain information automatically, such as the type of mobile device you use, the device unique ID and IP address, your mobile operating address, the type of browsers you use, information about the location of your mobile device, and the GPS data from the Hardware. You can stop all collection of information by the App by uninstalling it and can stop all collection of information by the Hardware by disconnecting it from its power source.

Third Party Websites

The Services may display, include, or make available third-party content or provide links to third-party websites or services, including through third-party advertising (“Third Party Materials”). Third Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions. You acknowledge and agree that Airstream is not responsible for Third Party Materials. Airstream does not assume and will not have any liability or responsibility to you or any other person or entity for any Third Party Materials.

Term and Termination

These Terms are effective upon your downloading the App, creating an Account, and/or any access or use of the Services and continue for as long as you maintain an Account, use or access the Services, and/or retain a copy of the App, unless sooner terminated as provided herein. We may terminate these Terms, your Account, and/or your access to the Services at any time, without notice. Upon termination: (i) all rights granted to you under these Terms will also terminate; and (ii) you must cease all use of the Services and delete all copies of the App from your mobile device(s). Termination will not limit any of Airstream’s rights or remedies at law or in equity.

Severability

If any of these terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction which that term is illegal, invalid or unenforceable, it shall be severed and deleted and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.

Non-assignment

Airstream may freely transfer this agreement. You may not assign, sublicense, or transfer any part of this agreement without Airstream’s written consent. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and assigns.

Exclusion

Except as expressly stated in these Terms of Use, all warranties and conditions, whether express or implied by statute, common law or otherwise are hereby excluded to the extent permitted by law.

Miscellaneous

These Terms of Use (and our Privacy Policy, our Website Terms of Use, our Website Terms and Conditions, any other document referred to in these Terms of Use, and any other terms and conditions specifically agreed between you and us in writing) contain all the terms agreed between us and you regarding their subject matter and supersede and exclude any prior terms and conditions, understanding, or arrangement between us and you, whether oral or in writing. No representation, undertaking, or promise shall be taken to have been given, or be implied from anything said or written in negotiations between us and you prior to these Terms of Use except as expressly stated in these Terms of Use. Neither us nor you shall have any remedy in respect of any untrue statement made by the other upon which that party relied in entering into these Terms of Use (unless such untrue statement was made fraudulently or was as to a matter fundamental to a party’s ability to perform these Terms of Use), and that party’s only remedies shall be for breach of contract as provided in these Terms and Conditions. Any failure by Airstream to enforce any provision of these Terms shall not be a waiver of Airstream’s rights therein.
These Terms shall be governed by and construed under the laws of the State of Ohio. You and Airstream submit to the jurisdiction of the State courts of Shelby County, Ohio and the United States District Court for the Southern District of Ohio, Dayton Division in the event of any dispute arising out of the terms of these Terms and/or any breach thereof.

Contact Us.

Please send all notices, questions, and other communications relating to the Services to:

Airstream Customer Service
419 W. Pike Street
Jackson Center, OH 45334
Phone: 877-596-6111
Email: customersupport@airstream.com

PLEASE DO NOT CONTACT CUSTOMER SERVICE OR ANY CUSTOMER CARE AND SUPPORT OFFERED BY AIRSTREAM WITH ANY EMERGENCY. IF YOU HAVE ANY SUCH EMERGENCY, YOU SHOULD IMMEDIATELY CONTACT THE POLICE, FIRE DEPARTMENT, 911, OR APPROPRIATE EMERGENCY RESPONSE SERVICE.

These Terms of Use were most recently updated on December 13, 2018.

Airstream Salute

Updated December 20, 2021

Participation in this program is limited to eligible U.S. Military Personnel, Veterans, and Retirees (or spouses) and eligible First Responder personnel who purchase an eligible, new, untitled Airstream travel trailer or touring coach from a participating, authorized Airstream dealer between August 1, 2018 and December 31, 2023.

Offer only applies to sales of eligible new product from dealer stock by a participating authorized Airstream dealer to an eligible retail customer from August 1, 2018 through December 31, 2023. The customer must take new retail delivery from dealer stock by December 31, 2023. Limit one (1) per customer. This offer is not transferable. This offer is not valid where prohibited or taxed. Supply may be limited, and this offer is subject to change or cancellation without notice. Airstream will not assume any responsibility for lost, incomplete, or illegible certificate requests or for misdirected mail.

Eligible Participants

Eligible participants are limited to the following U.S. Residents, 18 years or older:

U.S. Active Military Personnel (members of the Army, Navy, Air Force, Marines, Coast Guard, Reservists Serving on Active Duty, and members of the Delayed Entry/Enlistment Program), including spouses and surviving spouses of same.
U.S. Military Retirees (a member or former member of any U.S. uniformed service who is retired or entitled to retire per status), including spouses and surviving spouses of same.
U.S. Military Veterans (a person who served in the U.S. Military and was discharged or released under conditions other than dishonorable).
National Guard (serving under a branch of a U.S. military service).
Active member of a U.S. Local, State, or Federal law enforcement agency (Police, Sheriff/Deputies, Correctional Officers, State Troopers, and Federal Law Enforcement)
Active U.S. Fire Fighters (Career and Volunteer)
Active U.S. EMT and Paramedic personnel

Eligibility is subject to verification by SheerID. Airstream may determine eligibility in its sole discretion, and its determination shall be final.

Active Ready Reservists, Selected Reservists, Inactive Ready Reservists, Standby Reservists, and members of state defense forces operating under the sole authority of a state government are not eligible, unless another basis of eligibility is satisfied (e.g., Military Retiree, Veteran, etc.).

Eligible Airstream Models

Discount Amounts to Eligible Participants (the following new Airstream models are eligible for this promotion) –

$750 (Airstream Atlas, Airstream Interstate)

$500 (Airstream Classic, Airstream Pottery Barn Special Edition, Airstream Globetrotter, Airstream International, Airstream Flying Cloud, Airstream Caravel, Airstream Bambi,Airstream Rangeline)

$250 (Airstream Basecamp)

How to Participate

Eligible participants must visit airstream.com/salute and follow the link for verification by SheerID. Each participant must submit the information requested by Sheer ID. Contact Sheer ID Customer Service (customerservice@sheerid.com) Once verified, Airstream will provide Participant with a certificate reflecting Participant’s eligibility. To claim the discount, a Participant must present the certificate, along with his/or her driver’s license, to a participating Airstream dealer.

Questions? Email: salute@airstream.com

Airstream.com Terms of Use

Last Modified: May 27, 2026

Acceptance of the Terms of Use

These terms of use are entered into by and between you and Airstream, Inc. ("Company," "we," or "us"). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, "Terms of Use"), govern your access to and use of Airstream.com, including any content, functionality, and services offered on or through Airstream.com (the "Website").

Please read the Terms of Use carefully before you start using the Website. By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, found at www.thorindustries.com/privacy-policy, incorporated herein by reference. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Website.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Website thereafter.

Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time, so you are aware of any changes, as they are binding on you.

Accessing the Website and Account Security

We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Website or the entire Website.

You are responsible for both:

Making all arrangements necessary for you to have access to the Website.

Ensuring that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy https://www.thorindustries.com/privacy-policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Use.

SMS and Email Communications Disclosure

Scope and Consent to Communications

By creating an account, providing your contact information, or otherwise opting in on the Website, you consent to receive transactional, informational, and promotional communications from Company via email and SMS/text messages to the email addresses and mobile phone numbers you provide. Such communications may include account notices, security alerts, service updates, customer support messages, surveys, promotions, and marketing offers.

Your consent to receive SMS/text and email communications is not a condition of any purchase. If you do not consent, you may still use the Website and Services; however, certain features may be unavailable without the ability to send you transactional or security-related notices.

You represent that you are the current owner or authorized user of the email address(es) and mobile number(s) you provide, and that you have the authority to provide this consent. You agree to promptly notify Company if you change or deactivate any such contact information.

Message Frequency and Nature of Communications

Frequency. SMS/Text Messages and Email Message frequency will vary based on your interactions with the Services, including but not limited to account activity, support inquiries, and promotional program enrollment. Frequency may increase or decrease depending on your activity and preferences.

Content. Message content may be sent using automated technology, including an automatic telephone dialing system or autodialer, and may include prerecorded or automated content where permitted.

Managing Preferences and Opt-Out

SMS Opt-Out. You may opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. You may also adjust your SMS preferences in your account settings or by contacting Company at marketing@airstream.com. After you send STOP, we may send a one-time confirmatory message to confirm your opt-out request.

Email Opt-Out. You may unsubscribe from promotional emails by clicking the “unsubscribe” link in any promotional email or by adjusting your email preferences in your account settings. You will continue to receive transactional or service-related emails (such as security alerts, order confirmations, and essential service updates) as permitted.

My Account. Where available, you may manage the categories, frequency, and channels of communications via our preference center at airstream.com/login to preference center]. Changes may take up to 10 business days to take effect.

Costs and Carrier Disclosures

Message and data rates may apply to SMS/text messages. You are responsible for any charges from your mobile carrier arising from our communications, including fees for sending and receiving messages and for data usage.

Carriers are not liable for delayed or undelivered messages. Delivery of SMS/text messages is subject to effective transmission by your carrier and coverage in your area.

Data Privacy and Security

We collect, use, and disclose your contact information and communication preferences in accordance with our Privacy Policy, available at https://www.thorindustries.com/privacy-policy. This includes processing your personal data for the purposes of sending communications described in this section, maintaining suppression lists, and honoring your preferences and opt-out requests.

We may share limited contact and preference data with our service providers who assist in sending communications and managing opt-outs, solely for those purposes and subject to appropriate confidentiality and security obligations.

We implement reasonable technical and organizational measures designed to protect your personal data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Users. If you are located outside the State of Ohio, you acknowledge that your personal data may be processed in and transferred to jurisdictions that may have different data protection laws than your home jurisdiction. Where required, we will rely on appropriate legal mechanisms for such transfers.

Accuracy and Updating Your Information

You are responsible for ensuring that your email address(es) and mobile phone number(s) on file are accurate and up to date. You may update your contact information and preferences at any time through your account settings or by contacting marketing@airstraem.com.

Consent Withdrawal and Legal Notices

You may withdraw your consent to receive promotional communications at any time by following the opt-out mechanisms described above. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.

Where applicable, we may rely on alternative lawful bases to send transactional or service-related communications that are necessary to provide the Services, to comply with legal obligations, or to protect legitimate interests, as described in our Privacy Policy.

Recordkeeping and Compliance

We may maintain records of your consents, preferences, and opt-out requests to demonstrate compliance and to ensure we honor your choices.

We will honor applicable legal requirements regarding consent, opt-in, opt-out, sender identification, message content, quiet hours, and data privacy rights, as applicable to your jurisdiction.

Support and Contact

For help with SMS/text messages, reply HELP to any message or contact customer support at marketing@airstream.com. For email preference questions, contact marketing@airstream.com.

If you experience issues with messaging or wish to report unwanted messages, please contact us at marketing@airstream.com with details, including the originating number or sender address and the date/time of the message.

Changes to This Disclosure

We may update this SMS and Email Communications Disclosure from time to time. Material changes will be posted on the Website or communicated via email or SMS. The “Last Updated” date will reflect the effective date of changes.

Intellectual Property Rights

The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms of Use permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:

Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.

You may store files that are automatically cached by your Web browser for display enhancement purposes.

You may print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

If we provide social media features Facebook.com/airstream, instagram.com/airstream_inc, with certain content, you may take such actions as are enabled by such features.

You must not:

Modify copies of any materials from this site.

Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.

Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.

You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.

If you wish to make any use of material on the Website other than that set out in this section, please address your request to: marketing@airstream.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate copyright, trademark, and other laws.

Trademarks

The Company name, the terms AIRSTREAM^® recreational vehicles, product brand names (including, but not limited to BAMBI^®, LAND YACHT^®, SAFARI^® and others), the Company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Prohibited Uses

You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:

In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).

For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.

To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Use.

To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity (including, without limitation, by using email addresses or screen names associated with any of the foregoing).

To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Additionally, you agree not to:

Use the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website.

Use any robot, spider, or other automatic device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website.

Use any manual process to monitor or copy any of the material on the Website, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.

Use any device, software, or routine that interferes with the proper working of the Website.

Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

Attack the Website via a denial-of-service attack or a distributed denial-of-service attack.

Otherwise attempt to interfere with the proper working of the Website.

User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Website.

All User Contributions must comply with the Content Standards set out in these Terms of Use.

Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.

All of your User Contributions do and will comply with these Terms of Use.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not the Company, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.

We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

Monitoring and Enforcement; Termination

We have the right to:

Remove or refuse to post any User Contributions for any or no reason in our sole discretion.

Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates the Terms of Use, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Website or the public, or could create liability for the Company.

Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.

Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Website.

Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of these Terms of Use.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES] OR LAW ENFORCEMENT AUTHORITIES.

However, we cannot review all material before it is posted on the Website and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:

Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.

Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.

Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.

Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use and our Privacy Policy https://www.thorindustries.com/privacy-policy.

Be likely to deceive any person.

Promote any illegal activity, or advocate, promote, or assist any unlawful act.

Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.

Impersonate any person or misrepresent your identity or affiliation with any person or organization.

Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising.

Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

Copyright Infringement

We take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this Website infringe your copyright, you may request removal of those materials (or access to them) from the Website by submitting written notification to our copyright agent designated below. In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

Your physical or electronic signature.

Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Website, a representative list of such works.

Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.

Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).

A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.

A statement that the information in the written notice is accurate.

A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent to receive DMCA Notices is:

1001 W. Pike Street

Jackson Center, OH 45334

(937) 596-6111

copyrightmanager@airstream.com

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Reliance on Information Posted

The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

This Website includes content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by the Company, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

General Information Purposes Only

The depictions of recreational vehicles on this Website are for general information purposes only as to the recreational vehicles manufactured by Company. Company continually strives to improve its products therefore actual products may differ and prices and specifications are subject to change without notice. Product information, specifications, and photography on this Website may contain some features that are optional. All capacities are approximate and dimensions are nominal. Some features or options may be different or unavailable in Canada or other international markets. Recreational vehicle availability may be limited.

There are a number of options for the recreational vehicle owner. Along with these choices comes the responsibility to manage the loads that are imposed by the choices so that they remain within the manufacturer’s specified chassis weight limits. Do not overload the recreational vehicle.

Official Airstream® Registry

This Website may contain services or features which allow you to register your personal information and information about Company products you own, including the name you have chosen for your Airstream recreational vehicle as part of the Official Airstream Registry. You may also be permitted to post content, including photos and other media, about your Company recreational vehicle. Should you choose to register for such services or features, Company may require you to agree to additional terms and conditions before registering.

Changes to the Website

We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.

Information About You and Your Visits to the Website

All information we collect on this Website is subject to our Privacy Policy https://www.thorindustries.com/privacy-policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Linking to the Website and Social Media Features

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.

This Website may provide certain social media features that enable you to:

Link from your own or certain third-party websites to certain content on this Website.

Send emails or other communications with certain content, or links to certain content, on this Website.

Cause limited portions of content on this Website to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

Establish a link from any website that is not owned by you.

Cause the Website or portions of it to be displayed on, or appear to be displayed by, any other site, for example, framing, deep linking, or in-line linking.

Link to any part of the Website other than the homepage.

Otherwise take any action with respect to the materials on this Website that is inconsistent with any other provision of these Terms of Use.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Use.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

Links from the Website

If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Geographic Restrictions

The owner of the Website is based in the State of Ohio in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COMPANY, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Ohio without giving effect to any choice or conflict of law provision or rule (whether of the State of Ohio or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Ohio, in each case located in the State Courts of Shelby County, Ohio or the Federal District Court with jurisdiction over Shelby County, Ohio. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

The Terms of Use, and our Privacy Policy constitute the sole and entire agreement between you and Airstream, Inc. regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Your Comments and Concerns

This website is operated by Airstream, Inc., 1001 W. Pike Street, Jackson Center, Ohio, 45334.

All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Infringement Policy set forth above in the manner and by the means set out therein.

All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: marketing@airstream.com.

Any notices related to copyright infringement must be sent to our Copyright Agent:

Copyright Manager
Airstream, Inc.
1001 W Pike St
Jackson Center, OH 45334
Phone: 937-596-6111
Email: copyrightmanager@airstream.com

AirstreamSupplyCompany.com Terms of Use

Last Update: May 9, 2019

Please read the following Terms of Use carefully. They govern your use of AIRSTREAM, INC.’s (“Airstream,” “we,” “us,” “our”) websites, including Airstream.com and AirstreamSupplyCompany.com (the “Site”), the Site features, and other products and services offered via the Site (collectively with the Site, the “Services”). By accessing, viewing, downloading, or otherwise, viewing, downloading or otherwise using these Services or any webpage or service available via these Services, you acknowledge and agree to be bound by the following terms and conditions. If you do not agree to abide by these or any future Terms of Use, DO NOT CONCLUDE THIS AGREEMENT, AND DO NOT USE OR ACCESS (or continue to use or access) the Services, VIEW, DOWNLOAD, OR OTHERWISE USE ANY AIRSTREAM WEBPAGE, INFORMATION OR SERVICES.

We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Use on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms of Use. It is your responsibility to regularly check the Services to determine if there have been changes to these Terms of Use and to review such changes.

PLEASE READ THESE TERMS OF USE CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THESE INCLUDE VARIOUS LIMITATIONS AND EXCLUSIONS, AND A DISPUTE RESOLUTION (ARBITRATION) CLAUSE THAT GOVERNS HOW DISPUTES WILL BE RESOLVED.

1. Intellectual Property Notices

All content on the Services, including the logo, Marks (defined below) articles, documents, designs, specifications, other text and graphics on the Services (collectively, the “Services Content”) is the intellectual property of Airstream or its licensors. The Services Content available on these Services is protected by trademark, trade dress, copyright, and patent laws of the U.S. The Services Content may not be copied, imitated, used, or disseminated in whole or in part, without the prior written permission of Airstream. You may view, print, copy, and download portions of the Services Content solely in connection with your use of the Services, and solely for your own individual, internal, non-commercial use or records. Airstream reserves the right to revoke this authorization at any time.

You may not reverse engineer, decompile, modify, reproduce, distribute, publish, or disassemble any software except and only to the extent that such activity is expressly permitted by Airstream.

The AIRSTREAM name, the configuration and appearance of AIRSTREAM^® recreational vehicles, product brand names (including BAMBI^®, BASECAMP^® and others) and all other trademarks, trade dress, slogans and logos (collectively, “Marks”) appearing on this Site are owned by or used pursuant to license by Airstream. The unauthorized use of these Marks is strictly prohibited, and you agree that you will not use these Marks in any way that suggests affiliation with, sponsorship by, or approval by Airstream without its express, written permission.

2. Service Eligibility

You represent and warrant that you: (a) are not under the age of 18; (b) have not previously been suspended or removed by Airstream; (c) are not a direct competitor of Airstream; (d) that you have full power and authority to enter into this agreement and in doing so will not violate any other agreement to which you are a party; and (e) that you understand that the use of the Services is at your own risk. The Services may not be appropriate or functional for use outside the United States of America and Canada. Users located outside the United States and Canada use the Services understanding this limitation.

3. General Terms and Conditions

You must provide correct and complete personal and business information as requested by us in the Airstream registration process. As part of your use of the Services, you may be required to submit certain content (including any name, contact information, business information, and other personal information), as well as any reviews, comments, photos, videos, and other content, submit suggestions, ideas, questions, or other information (collectively, “User Content”). By submitting any User Content to us, you represent and warrant that such User Content is accurate, complete, and current; does not violate any other sections of these Terms; and is neither in violation of any contractual restrictions nor in violation any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right.

Airstream exercises no control over any User Content you or others submit while using the Services. While we reserve the right to, we are not obligated or responsible for monitoring, editing, screening, or removing any User Content you or others submit while using the Services. Airstream has no obligation to verify the identity of any users when they access the Services or to supervise the User Content provided by users. We may update our policies and practices from time to time at our sole discretion. Should you believe that someone is misusing or otherwise misappropriating your information, you must immediately inform Airstream by contacting us at the information provided below.

You are responsible for the security of your password and user ID. Keep your password confidential, do not use other users’ accounts, and do not let others use your account; you are responsible for anything that happens through your account even without your permission.

You are prohibited from selling, trading, or otherwise transferring your Airstream account, any rights that run with the account, or any information therein to another party or charging anyone for access to any portion of the Services, or any information therein.

You are prohibited from registering or creating an account for any entity or individual other than yourself, unless you are expressly authorized to create accounts on behalf of the entity or individual.

You acknowledge and agree that when you purchase merchandise from Airstream, or provide contact information to Airstream via the Services, we may send you information and notices regarding our Services by email or through other means. You acknowledge and agree that we shall have no liability associated with or arising from your failure to maintain accurate contact or other information, including, but not limited to, your failure to receive critical information about the Services.

You acknowledge, consent, and agree that we may access, preserve, and disclose your registration and any other information you provide if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce this Agreement; (c) respond to claims of a violation of the rights of third-parties; (d) respond to your requests for customer service; or (e) protect the rights, property, or personal safety of Airstream, its users, and the public.

4. Prohibited Conduct

You expressly agree to refrain from doing, either personally or through an agent, any of the following:

Use any device, a robot, spider, script, automated process, or manual process or other means to harvest information about other users, or any content from the Services.
Transmit, install, upload, or otherwise transfer any virus, malware, or other item or process to the Services that in any way affects the use, enjoyment, or service of the Services.
Transmit, install, upload, or otherwise transfer any virus, malware, or other item to the Services that in any way affects the use, enjoyment, or service of any user’s or Airstream employee’s computer or other medium used to access the Services.
Transmit, install, upload, or otherwise transfer any material to the Services that is fraudulent, inaccurate, offensive, violent, lewd, salacious, explicit, discriminatory, illegal, infringing, hateful, pornographic, or sexually suggestive. Airstream reserves the sole discretion to determine the nature of the material.
Transmit, install, upload, or otherwise transfer to the Services any content that violates or infringes the intellectual property rights of others (including but not limited to copyrights, trademarks, trade secrets, patents, and publicity rights).
Modify the information, including headers, found on the Services.
Transmit, install, upload, or otherwise transfer to the Services any unauthorized advertisement or communication, including but not limited to spam and phishing emails.
Engage in any action that imposes an unreasonable or disproportionately large load on the Services or that Airstream determines is detrimental to the use and enjoyment of the Services.
Use the Services for any unlawful or defamatory means.
Transmit, install, upload, post, or otherwise transfer any information in violation of the laws of the United States or post any information that could result in civil unrest.

5. Copyright Infringement

Notices of Copyright Infringement

We will respond promptly to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from the Services infringe your copyright, you may request removal of those materials (or access to them) from the Services by submitting written notification to our Copyright Agent (provided below). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:

Your physical or electronic signature.
An identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works, a representative list of such works.
An identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
A statement that the information in the written notice is accurate.
A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

If you fail to comply with all of the requirements, your DMCA Notice may not be effective.

Please be aware that if you knowingly materially misrepresent that material or activity on the Site is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Counter-Notification Procedures

If you believe that material you posted on the Site was removed or access to it was disabled by mistake or misidentification, you may file a counter-notification with us (a “Counter-Notice”) by submitting written notification to our Copyright Agent (provided below). Pursuant to the DMCA, the Counter-Notice must include substantially the following:

Your physical or electronic signature.
An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
Adequate information by which we can contact you (including your name, postal address, telephone number and, if available, email address).
A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Site may be found) and that you will accept service from the person (or an agent of that person) who provided the Site with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter-Notice.

Please be aware that if you knowingly materially misrepresent that material or activity on the Site was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

Repeat Infringers

It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

6. Product Descriptions, Information, Errors, Inaccuracies, and Omissions

The Site may provide information about AIRSTREAM^® recreational vehicles (“Recreational Vehicles”). The Site may also provide information about products other than Recreational Vehicles (“Merchandise”) which Airstream may offer for sale through the Site. Airstream attempts to be as accurate possible when describing a product offered via the Services. Airstream, however, does not warrant that product descriptions, pricing, promotions, offers, availability, or any other Services Content are accurate, complete, reliable, current, or error-free.

Occasionally there may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

The colors and styles of our products that appear on the Site are presented as accurately as possible. We cannot guarantee that your computer monitor's display of any color or style will be accurate.

Recreational Vehicles

The Site contains information about AIRSTREAM^® Recreational Vehicles. Airstream sells recreational vehicles through independent dealers, and Airstream does not sell Recreational Vehicles via the Site. The depictions of Recreational Vehicles on this Site are for general information purposes only. Since we continually strive to improve our products, actual products may differ and prices and specifications are subject to change without notice. Product information, specifications, and photography about recreational vehicles may contain some features that are optional. All capacities about Recreational Vehicles are approximate and dimensions are nominal. Some features or options for Recreational Vehicles may be different or unavailable outside of the U.S.

There are a number of options for the Recreation Vehicle owner. Along with these choices comes the responsibility to manage the loads that are imposed by the choices so that they remain within the manufacturer’s specified chassis weight limits. Do not overload the Recreational Vehicle. Dry weights are based on standard features; optional equipment not included. Net carrying capacity (NCC) is determined by subtracting unloaded vehicle weight (UVW) from gross vehicle weight (GVWR) and does not include fluids, options, and cargo.

Notwithstanding anything to the contrary anywhere else in these Terms, this Site is not an offer to buy or sell Recreational Vehicles. Unless otherwise stated, any Recreational Vehicle pricing information displayed is in U.S. dollars and pertains only to Recreational Vehicles which may be offered for sale in the U.S. The pricing information typically reflects MSRP and may change without notice and may vary across the U.S. and among dealers. Recreational Vehicle pricing information does not reflect other applicable charges, fees, title costs (if any), and taxes. Additional terms and conditions may apply to the sale of Recreational Vehicles.

Products other than Recreational Vehicles.

While Airstream does not offer or sell Recreational Vehicles through the Site, Airstream may offer other non-recreational Merchandise for sale through the Site. Merchandise may be provided by third parties. Airstream attempts to be as accurate possible when describing Merchandise offered via the Services. Airstream, however, does not warrant that Merchandise descriptions, pricing, promotions, offers, availability, or any other Services Content are accurate, complete, reliable, current, or error-free. In the event of a discrepancy between the Merchandise as described on the Site and the Merchandise received, the customer’s sole remedy will be to return the Merchandise, subject to Airstream’s Return Policy.

7. Purchases, Payments, Return & Refund Policy

Order Acceptance and Billing

Airstream reserves the right to refuse any order you place via the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Pricing; Availability

With respect to items sold by Airstream, we cannot confirm the price or availability of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

We generally do not charge your credit card until after your order has entered the shipping process.

Promotional Codes

Promotional codes are limited in nature and may expire or be discontinued without notice. Promotional codes are void where prohibited by law. Promotional codes are not redeemable for cash and may be cancelled or changed at any time, for any reason, without notice. Promotional codes may not be copied, sold, or transferred. Airstream reserves the right, in its sole discretion, to impose conditions upon the offering of any promotional code.

Additional Terms

The purchases, returns, and refunds regarding any Merchandise purchased from Airstream via the Site are governed by these Terms of Use, the Return Policy (available at https://airstreamsupplycompany.com/return-policy), and the Shipping Policy (available at https://airstreamsupplycompany.com/shipping-policy).

Any payments made to Airstream via the Services shall be subject to Braintree’s Payment Services Agreement (available at https://www.braintreepayments.com/legal).

8. INDEMNITY

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS AIRSTREAM AND ITS SUBSIDIARIES, PARENT COMPANY, AFFILIATES, SHAREHOLDERS, OFFICERS, DIRECTORS, AGENTS, LICENSORS, DIRECTORS, SUPPLIERS, OTHER PARTNERS, EMPLOYEES, AND REPRESENTATIVES FROM ANY CLAIM OR DEMAND, INCLUDING ATTORNEY’S FEES, MADE BY ANY THIRD PARTY TO OR ARISING OUT OF YOUR USE OF THE SERVICES, OR YOUR USE OF OR CONNECTION TO THE SERVICES (INCLUDING ANY USE BY YOU ON BEHALF OF A THIRD PARTY). WE RESERVE THE RIGHT, AT OUR OWN EXPENSE, TO PARTICIPATE IN OR ASSUME THE EXCLUSIVE DEFENSE AND CONTROL OF ANY MATTER OTHERWISE SUBJECT TO INDEMNIFICATION BY YOU, IN WHICH EVENT YOU WILL COOPERATE WITH US IN ASSERTING ANY AVAILABLE DEFENSES.

WE RESERVE THE RIGHT TO DENY SERVICE TO ANYONE, AT ANY TIME, AND FOR ANY REASON, AS ALLOWED BY LAW, OR FOR ANY OTHER REASON.

9. DISCLAIMER OF WARRANTIES

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.

THE SITE, THE SERVICES, CONTENT, MATERIALS, PRODUCTS, FUNCTIONALITY, OTHER ITEMS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITES ARE PROVIDED BY AIRSTREAM ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICES, THE SERVICES CONTENT, AND ANY SERVICES, IS AT YOUR SOLE RISK UNLESS OTHERWISE EXPLICITLY STATED. AIRSTREAM DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, AND WARRANTIES OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. AIRSTREAM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS OR GUARANTEES AS TO THE USEFULNESS QUALITY, SUITABILITY, TRUTH, ACCURACY, OR COMPLETENESS OF THE SERVICES, SERVICES CONTENT, MATERIALS, PRODUCTS, FUNCTIONALITY, OTHER ITEMS, AND SERVICES..

AIRSTREAM MAKES NO WARRANTY OR REPRESENTATION THAT: (a) THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (b) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR ANY SERVICES WILL BE ACCURATE OR RELIABLE; (c) THE QUALITY OF ANY PRODUCTS, SERVICES, SERVICES CONTENT, MATERIALS, PRODUCTS, FUNCTIONALITY, OTHER ITEMS, AND SERVICES. PURCHASED OR OBTAINED FROM THE SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS; OR (d) ANY ERRORS IN THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES, WILL BE CORRECTED. IN PARTICULAR, THE SERVICES’ OPERATION MAY BE MOMENTARILY INTERRUPTED DUE TO MAINTENANCE, UPDATES, OR TECHNICAL IMPROVEMENTS. AIRSTREAM DISCLAIMS ALL LIABILITY FOR DAMAGES CAUSED BY ANY SUCH INTERRUPTION OR ERRORS IN FUNCTIONING. FURTHERMORE, AIRSTREAM DISCLAIMS ALL LIABILITY FOR ANY MALFUNCTIONING, IMPOSSIBILITY OF ACCESS, OR POOR USE CONDITIONS OF THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES, DUE TO INAPPROPRIATE EQUIPMENT, DISTURBANCES LINKED TO THE INTERNET SERVICE PROVIDER, TO THE SATURATION OF THE INTERNET NETWORK, OR FOR ANY OTHER REASON.

YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM OBTAINING ANY SERVICES CONTENT FROM AIRSTREAM, INCLUDING ANY DAMAGES RESULTING FROM COMPUTER VIRUSES.

AIRSTREAM IS NOT RESPONSIBLE, AND MAKES NO REPRESENTATIONS OR WARRANTIES FOR THE DELIVERY OF ANY MESSAGES (SUCH AS EMAILS, POSTING OF COMMENTS OR TRANSMISSION OF ANY OTHER USER GENERATED CONTENT) SENT THROUGH THE SERVICES TO ANYONE. IN ADDITION, WE NEITHER WARRANT NOR REPRESENT THAT YOUR USE OF THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES, WILL NOT INFRINGE THE RIGHTS OF THIRD PARTIES. ANY MATERIAL, SERVICE, OR TECHNOLOGY DESCRIBED OR USED ON THE SERVICES, OR IN CONNECTION WITH THE SERVICES CONTENT, OR ANY SERVICES MAY BE SUBJECT TO INTELLECTUAL PROPERTY RIGHTS OWNED BY THIRD PARTIES WHO HAVE LICENSED TO US SUCH MATERIAL, SERVICE, OR TECHNOLOGY.

AIRSTREAM DOES NOT HAVE ANY OBLIGATION TO VERIFY THE IDENTITY OF THE PERSONS USING THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES, NOR DOES IT HAVE ANY OBLIGATION TO MONITOR THE USE OF THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES BY OTHER USERS; THEREFORE, AIRSTREAM DECLINES ALL LIABILITY FOR INACCURATE INFORMATION; FRAUD; NEGLIGENCE; WILLFUL MISCONDUCT; OR ANY OTHER INAPPROPRIATE USE OF AIRSTREAM.

Airstream does not guarantee and is not obligated to guarantee the availability, accessibility, or usability of THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES. Airstream, in our sole discretion, may interrupt the availability, accessibility, or usability of THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES, without notice, at any time, without any liability.

10. LIMITATION OF LIABILITY

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY IN CONTRACTS WITH CONSUMERS AND AS A RESULT THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.

TO THE FULL EXTENT PERMITTED BY LAW, AIRSTREAM IS NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, USE, DATA, ELECTRONICALLY TRANSMITTED ORDERS, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF OR IN CONNECTION WITH AIRSTREAM, EVEN IF AIRSTREAM HAS PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES, HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), INCLUDING WITHOUT LIMITATION DAMAGES DUE TO: (a) THE USE OF OR THE INABILITY TO USE THE SERVICES, THE SERVICES CONTENT, OR ANY SERVICES; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE SERVICES OR ANY SERVICES; (c) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES OR ANY SERVICES, INCLUDING WITHOUT LIMITATION UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, MALICIOUS OR CRIMINAL BEHAVIOR, OR FALSE OR FRAUDULENT TRANSACTIONS; OR (d) SERVICES CONTENT OR INFORMATION YOU MAY DOWNLOAD, USE, RELY UPON, MODIFY, OR DISTRIBUTE.

11. Arbitration

PLEASE READ THIS SECTION CAREFULLY. THIS SECTION MAY AFFECT YOUR LEGAL RIGHTS, INCLUDING THE RIGHT TO BRING A LAWSUIT IN COURT. By using or accessing the any Airstream Site, you agree Airstream may require You, in its sole discretion, to submit any disputes arising from the use of these Terms of Use or the Site(s) and/or Your relationship with Airtstream to final and binding arbitration under the Rules of Arbitration of the American Arbitration Association applying Ohio law. Disputes subject to this Section include, but are not limited to, disputes based in tort, contract, statute, fraud, misrepresentation, or any other legal theory.

12. Limitation of Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

13. Termination of Service

We reserve the right, at our sole discretion, to terminate any and all services provided to you at any time without notice for any reason. We also reserve the right, at our sole discretion, to discontinue any service or modify any service without notice, at any time, and without liability. We reserve the right, at our sole discretion, to terminate services to you, and to deactivate your account. We shall not be liable to you or any third party if we terminate your account and you agree to hold us harmless and indemnify us from any third party claims arising from the termination of your account. You agree that any material breach of this Agreement will result in irreparable harm to Airstream for which damages would be an inadequate remedy and, therefore, in addition to its rights and remedies otherwise available at law, Airstream will be entitled to equitable relief, including both a preliminary and permanent injunction, if such a breach occurs. You waive any requirement for the posting of a bond or other security if Airstream seeks such an injunction.

14. Advertisements and Promotions

Airstream may run advertisements and promotions from third parties on the Services. Your correspondence or business dealings with, or participation in promotions of, advertisers other than Airstream found on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Airstream is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Airstream advertisers on the Services.

15. Third Party Content

You may find links to other Internet sites or resources on the Services, or the Services Content. You acknowledge and agree that Airstream is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any of the Services Content, advertising, products, or other materials on or available from such sites or resources. Airstream will not be responsible or liable, directly or indirectly, for any actual or alleged damage or loss caused by or in connection with use of or reliance on any such Services Content, goods or services available on or through any such site or resource.

16. Use of Third Party Applications

Airstream uses third party applications, hardware, software, and services in providing the Services to you. For the purposes of providing the Services to you—including but not limited to, making purchases, fulfilling orders, shipping orders and processing payments — Airstream will pass data—including, but not limited to, user login credentials, contact data, email addresses, payment information, and other stored information — to third parties. Airstream is not required to disclose third parties involved in any of the above-described transactions or features.

17. Controlling Law

All matters relating to the Services and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Ohio without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action or proceeding arising out of, or related to, these Terms, the Privacy Policy (available at www.airstream.com/privacy-policy/) and/or the Services shall be instituted exclusively in the state or federal courts of Shelby County, Ohio although we retain the right to bring any suit, action or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

18. Entire Agreement

This Agreement contains the full understanding between the parties and supersedes all prior representations or agreements, whether oral or written, with respect to such matters. If any provision of the Terms of Use is held invalid by any law or regulation of any government, or by any court, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms of Use will remain in full force and effect.

19. Questions, Comments or Concerns

The Services are provided and operated by Airstream, Inc., 419 West Pike Street, P.O. Box 629 Jackson Center, OH 45334-0629.

All feedback, comments, requests for technical support and other communications relating to the Services should be directed to: Marketing@Airstream.com.

Any notices related to copyright infringement must be sent to our Copyright Agent:

Copyright Manager
Airstream, Inc.
1001 W Pike St
Jackson Center, OH 45334
Phone: 937-596-6111
Email: copyrightmanager@airstream.com

Airstream Legal Notice

Contents

Airstream.com TERMS OF SERVICE

Airstream Connected RV and Smart RV Terms of Service

Airstream Connected RV, Airstream Smart RV, Airstream Connected, and Airstream Connected Kit Open Source Software License Information

Airstream Connected™ Terms of Use

Airstream Salute

Airstream.com Terms of Use

Any notices related to copyright infringement must be sent to our Copyright Agent:

AirstreamSupplyCompany.com Terms of Use

Any notices related to copyright infringement must be sent to our Copyright Agent:

Airstream Connected^™ Terms of Use